FAQ

Get the answers to the most common user questions
Can I share the materials with my board?

We encourage it! Getting your board on board takes work, but it doesn't have to be difficult. Share what you've learned with all your board members to keep everyone on the same page. Need additional logins for your team? Reach out to us for complimentary access.

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Can I get a refund?

Please note that due to the digital nature of this course, all sales are final. Once you have gained access to the course materials, we are unable to offer refunds. We are confident that you will find immense value in the content provided, and we are here to support you every step of the way. If you have any questions or concerns before purchasing, please feel free to reach out to us at steph@successfornonprofits.com

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When will I get access?

If you've entered all the details correctly, you will receive an email with all the login details immediately after your purchase. If you have any issues or need help, please contact steph@successfornonprofits.com

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Who is the course for?
  • Nonprofit Leaders: CEOs, Executive Directors, Development Directors, Development Professionals, and fundraising teams and committees looking to harness the full potential of their Board.
  • Board Members: Those who want to contribute more effectively and feel confident in their fundraising roles.
  • Aspiring Nonprofit Professionals: Individuals eager to enhance their skills and make a greater impact.
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What's the difference between monthly and annual memberships?

In terms of content, there is no difference.

Our monthly memberships are designed to be cost-effective for individuals who may require a payment plan. By subscribing, you gain full access to all the content available with unlimited usage within your organization. Opting for the annual membership will save you nearly 20% of the total cost to the same great content.

Orders
If I have any technical inquiries about downloading or using my templates, what should I do?

Before reaching out to our support team inside the portal, please take a moment to explore the how-to guides available in your membership portal. We have put in a lot of effort to provide you with comprehensive information that will help you succeed with this membership.

If you have any specific questions about using Canva, we recommend checking out their extensive collection of support articles.

Remember, we are always here to assist you if you need further assistance.


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What services does your nonprofit consulting company offer?

Success For Nonprofits offers a range of services including strategic planning, board development, fundraising strategies, marketing, program evaluation, and capacity building. These are delivered via one-time downloadable resources or ongoing training and coursework with hands-on-help.

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What is Canva?

Canva is a popular online graphic design tool that allows users to create professional-looking visuals for various purposes. It offers a wide range of templates, fonts, images, and other design elements that can be customized to create stunning graphics for social media posts, presentations, posters, infographics, and more. Canva is known for its user-friendly interface and drag-and-drop functionality, making it accessible to beginners and experienced designers alike.

We use Canva to design and deliver custom done-for-you templates for nonprofits that are usually hard to find.

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Can I access the content of my membership after I cancel?

Regrettably, no. Your membership grants you access to all the content within the digital portal that is released before and during your membership period. In the event that you cancel or choose not to renew your membership, you will lose access to all content.


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Can I cancel anytime?

Certainly! You have the freedom to terminate your membership whenever you choose, providing you with complete flexibility.

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Should I wait until I'm established to join the Nonprofit Success Membership?

To get started on the right foot, we suggest you don't delay in getting the proper tools in hand to do the most good! You may need to ask yourself: How soon does your community need you? Whether it's bringing your vision for a nonprofit organization into reality, increasing donations to support your mission, or finding a reliable support system and community for a better work-life balance, Success For Nonprofits is here to assist you in advancing your purpose and expediting the growth of your nonprofit.


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Are there advanced resources for career nonprofit leaders?

Yes! Many of our patrons have been nonprofit leaders for several years. We tailor your experience to include resources and training that fit your journey.

Regardless of your tenure in the nonprofit sector, there is always room for growth and learning. Success For Nonprofits is here to help you stay updated and discover new opportunities. Whether you want to enhance your online marketing, kickstart a virtual fundraising campaign, or adopt effective donor engagement practices, Success For Nonprofits provides you with the proven strategies and shortcuts that yield tangible results. Join us and unlock the keys to success in the nonprofit world!


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Are your resources newbie friendly for those just starting out?

Absolutely! All of our resources were made with each stage of nonprofit development in mind.

Success For Nonprofits offers a variety of avenues for planning, establishing, and expanding a nonprofit organization—right from the initial stages where all you possess is a vision and a deep commitment to your cause. In fact, the beginning stages are an ideal opportunity for you to become a part of Success For Nonprofits! Discover the essential steps to take (and avoid) in order to save valuable resources like time, effort, and finances.


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Can I get 1-on-1 coaching?

Certainly! In our exclusive Facebook group for members, you have the opportunity to ask questions and receive valuable advice, support, and feedback at any time. Additionally, you can request coaching sessions for an additional fee directly inside of your portal.

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Is all the content in the Nonprofit Success Membership immediately accessible or is it released gradually (drip-fed)?

Upon joining, you gain instant access to all the resources housed within the digital membership portal. There's no need to wait for content to be gradually released to you. As soon as you receive the email containing your login details, you can dive right in and start exploring the what's available to you.


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What topics do you cover in the Nonprofit Success Membership?

The membership portal covers a wide range of topics, including but not limited to leadership, fundraising, nonprofit branding and marketing, media relations, sustainability, resource development (both human and material), Board recruitment and retention, volunteer management, and much more.


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What do I get with the Nonprofit Success Membership?

You gain entry to our digital membership portal, which is filled with a wealth of resources such as toolkits, checklists, instructional videos, eBooks, and valuable information that can benefit your nonprofit organization on day one!

Additionally, our membership includes exclusive access to our private Facebook Group, where you can engage with like-minded individuals, seek guidance, share ideas, receive feedback, and collaborate with others who are passionate about making a difference in the nonprofit sector.


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What do I get in the Canva Templates membership?

Your Canva Templates for Nonprofits membership is a monthly rollout of 30+ already done-for-you social media posts. You'll receive a link to access each month's designed and curated graphics. The link is a Canva template link so you can open it up in your free or paid Canva account and edit with your own brand and colors.

Social media post topics can include:

  • Behind the Scenes
  • Board Members Needed
  • Calls for Donations
  • Did You Know Posts
  • Dispel a Myth
  • Donor Recognition
  • Donor Testimonials
  • Engagement Posts
  • Inspirational Quotes Posts
  • Programs & Events
  • Thank You Posts
  • Updates
  • Volunteer Requests
  • What We Do
  • Sponsorship
  • Latest News
  • Bonus! Holiday Posts
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What type of nonprofits does Success For Nonprofits serve?

Our membership portal offers a range of online training and resources that cater to various aspects of running a nonprofit organization, such as initiating, expanding, financing, promoting, and advancing. While the majority of our members consist of Executive Directors/CEO's, Aspiring Nonprofit Founders, Directors of Development, Fundraisers, and Major Gifts Officers, it's important to note that a significant portion of our content is beneficial for other nonprofit professionals as well, including Board Members and individuals seeking to enhance their skills or advance in their careers.

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FAQ

Get the answers to the most common user questions
Is there a free trial available?
Yes, you can try us for free for 30 days. Our friendly team will work with you to get you up and running as soon as possible.
Can I change my plan later?
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.
What is your cancellation policy?
We understand that things change. You can cancel your plan at any time and we’ll refund you the difference already paid.
Can other info be added to an invoice?
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
How does billing work?
Plans are per workspace, not per account. You can upgrade one workspace, and still have any number of free workspaces.
How do I change my account email?
You can change the email address associated with your account by going to untitled.com/account from a laptop or desktop.
Is there a free trial available?
Yes, you can try us for free for 30 days. Our friendly team will work with you to get you up and running as soon as possible.
Can I change my plan later?
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.
What is your cancellation policy?
We understand that things change. You can cancel your plan at any time and we’ll refund you the difference already paid.
Can other info be added to an invoice?
At the moment, the only way to add additional information to invoices is to add the information to the workspace's name.
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